Quality and customer satisfaction is our highest priority.

Passionate about creating fly fishing products that continually exceed expectations, Sage strives to meet your standards. In addition to our lifetime original owner warranty on Sage rods, we offer a 365 day return period for any reason, for items purchased on sageflyfish.com. If the item was purchased from an authorized dealer, please contact them directly for assistance. Items that are ordered through an authorized dealer and personalized by Sage Manufacturing cannot be returned or exchanged.

Rod and Reel Warranty and Repair Questions

Our Sage Original Owner Lifetime Warranty applies if you have a rod or reel in need of service. Please visit our warranty page to review this or initiate the process for rods. For all other equipment warranty concerns and questions please contact the warranty department at repairs@sageflyfish.com or via phone (888) 848-7243 for further assistance.

Luggage, Apparel and Accessories: How to Request a Return

Other items whether damaged or defective may also be returned or replaced within a 365 day period. The process that follows is for returns purchased at sageflyfish.com only. Please include original paperwork, tags and packing receipts if possible.

If you want to return an item that was purchased on sageflyfish.com, please send an email to sagecs@sageflyfish.com with a description of the problem and reference your order number in the email. We will initiate the return in our system and send you a return authorization number. Please mark this number on the outside of the package you are returning.

If you purchased the item at one of our authorized dealers, please contact that dealer to process the return.

Damaged During Shipment

If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call Sage Customer Service at (877) 263-6141 or sagecs@sageflyfish.com immediately. Save all packaging material and paperwork.