Shipping & Returns

Shipping Information

Due to COVID-19 and current safety measures in place to protect our employees, some orders may experience delays. We are striving to ship all orders as quickly and safely as possible. Sage ships to all addresses in the US and Canada. Orders are shipped Monday through Friday, excluding major US holidays. Orders ship via FedEx. We will send you an email confirmation with the FedEx tracking number upon shipment.

Ground orders placed by 12PM Pacific Standard Time (PST) will generally ship on the same business day. Expedited 2 Day or Next Day orders placed before 2PM Pacific Standard Time (PST) will ship on the same business day. 2 Day or Next Day orders placed after that time will ship the next business day. Saturday delivery is not available.  Depending on availability your order may arrive in multiple shipments. Orders requiring multiple shipments will receive individual shipping notifications.
Free Ground shipping only applies to US addresses in the lower 48. Alaska and Hawaii orders must ship via 2 Day or Next Day.

If you have any questions about your order, please use our Contact Us form.


Holiday Shipping Guidelines
This holiday season Sage is encouraging customers to order early and avoid any potential shipping delays. Please reference the below chart for FedEx's posted last days to ship with an *expected delivery*  by December 25th. 

Service Level

Order By Date

Expected Delivery                                 

FedEx Ground

December 14th

By December 25th

FedEx 2Day

December 21st

By December 25th

FedEx Next Day

December 22nd

By December 25th

Shipping Rates

Service Level

Order Value

Rate                                  

Standard Ground (4-7 business days) 

Any Order Value

Free

2 Day Delivery (2 business days)

Any Order Value

$15

Next Day Delivery (1 business day)

Any Order Value

$25

Shipping Rate for Canada Destinations

Service Level

Order Value

Rate  

International Ground                            

Any Order Value

$15 + 5% of Order Value

 

Returns Information

QUALITY AND CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY.

Passionate about creating fly fishing products that continually exceed expectations, Sage strives to meet your standards. Items purchased on sageflyfish.com may be returned up to 90 days, unused from the date of purchase.  
If the item was purchased from an authorized dealer, please contact them directly for assistance. Items that are ordered through an authorized dealer cannot be returned or exchanged through sageflyfish.com.

HOW TO REQUEST A RETURN

​To return or exchange an item that was purchased on sageflyfish.com, please give us a call at 877-263-6141 or use our Contact Us form. Please include a description of the problem and reference your order number in the form. Our Customer Service team will initiate the return in our system and send you instructions on how to send your product to us.

DAMAGED DURING SHIPMENT

​If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please use our Contact Us form to initiate a return. Save all packaging material and paperwork.