Shipping & Returns

Shipping Information

Sageflyfish.com ships to addresses in the US only.

We ship Monday through Friday, excluding major US holidays. Orders will be shipped via FedEx at the following rates:

Service Level

Order Value

Rate

Standard Ground (4-7 business days)

Up to $200

$10

 

$200 and Over

Free

2 Day Delivery (2 business days)

Any Order Value

$15

Next Day Delivery (1 business day)

Any Order Value

$25

Ground orders will generally ship within 2 business days after receiving the order. 2 Day or Overnight orders placed before 12PM Pacific Standard Time (PST) on business days will ship same day. Orders placed after the shipping cutoff time will ship the next business day.

Free Ground shipping only applies to US addresses in the lower 48. Alaska and Hawaii orders must ship via 2 Day or Next Day.

Returns Information

QUALITY AND CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY.

Passionate about creating fly fishing products that continually exceed expectations, Sage strives to meet your standards. Items purchased on sageflyfish.com may be returned up to 90 days, unused from the date of purchase.  

If the item was purchased from an authorized dealer, please contact them directly for assistance. Items that are ordered through an authorized dealer cannot be returned or exchanged through sageflyfish.com.

HOW TO REQUEST A RETURN

‚ÄčIf you want to return an item that was purchased on sageflyfish.com, please send an email to sagecs@sageflyfish.com with a description of the problem and reference your order number in the email. We will initiate the return in our system and send you a return authorization number. Please mark this number on the outside of the package you are returning.   Please include original paperwork, tags and packing receipts in the return package. If you purchased the item at one of our authorized dealers, please contact that dealer to process the return.

DAMAGED DURING SHIPMENT

‚ÄčIf a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call Sage Customer Service at (877) 263-6141 or send an email to sagecs@sageflyfish.com Save all packaging material and paperwork.